Birchwood Road, Colchester, CO7 6HX, United Kingdom
#13 of 17 hotels in Colchester
Guests' ChoiceBased on 883 hotel reviews
7.2Cleanliness
7.8
Comfort
7.5
Location
7.3
Facilities
7.4
Staff
8.5
Value for money
7.9
Free WiFi
7.6
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End of dialog contentReviewed: 28 January 2024
Lebourn
United KingdomAir con didn't work phone didn't work no phone service air con just made loud noise
Breakfast
Stayed in January 2024
Reviewed: 27 January 2024
Susan
United KingdomThe breakfast was cold, couldn't eat it
Stayed in January 2024
Reviewed: 22 January 2024
Tom
United KingdomLimited TV options, heating in the room not working. Slow service due to lack of staff.
Ease and speed of check in.
Stayed in January 2024
Reviewed: 19 January 2024
Winston
Malta- Ac could not be adjusted, it just blew cold air, was not even working when we arrived. - The Hotel in general seemed to try and save on heating, as even the breakfast area was cold. - Kettle didn't work, had to ask for another and that leaked. - The Hotel appears to lack some TLC in the common areas especially carpets. - Car park poorly lit at night
- Breakfast was good, good choice - Bathroom was modern and the shower was nice and large - Towels were changed everyday - Tea and coffee available in room - Wifi was good, no password required
Stayed in January 2024
Reviewed: 20 November 2021
Well-seasoned
United KingdomFree WiFi kept cutting out.
Powerful power shower.
Stayed in September 2021
Reviewed: 16 November 2021
Lucy
United KingdomSofa bed very uncomfortable
It was ok for a night stay, good value.
Stayed in August 2021
Reviewed: 14 November 2021
Dorinda
United KingdomEveryone was lovely nice and clean
Stayed in September 2021
Reviewed: 13 October 2021
Steven
United Kingdomit could do with a better sign at the entrance due to building works going on and some better lighting in the car park as very dark
the hotel was in a great location for the wedding I was attending
Stayed in September 2021
Reviewed: 12 October 2021
Emma
United KingdomIt was very hot during the stay, the air conditioning system didnt seem to work at all, and was very noisy! We got a fan for the room to help overnight.
great location for visiting friends nearby, easy access from main routes.
Stayed in September 2021
Reviewed: 6 October 2021
Dawn
United KingdomThe breakfast was generous
Stayed in September 2021
Reviewed: 28 September 2021
Fiona
United KingdomEntrance bin was full and all the crap was on the floor including cigarette butts. Not enough space for everyone to have breakfast so wait time was quite a while. Noise of air con in the room was loude
Stayed in August 2021
Reviewed: 27 September 2021
Fabian
United KingdomGood English Breakfast.
Stayed in August 2021
Reviewed: 21 September 2021
Hans
United KingdomThe hotel was very difficult to find, not visible from the road. Drove all the way into Dedham before a helpful bartender informed us it was hidden behind a building site.
Comfortable accommodation, fairly quiet location, breakfast average.
Stayed in September 2021
Reviewed: 20 September 2021
Jacqueline
United KingdomThe approach to the hotel impacted by a construction works
Excellent shower
Stayed in September 2021
Reviewed: 20 September 2021
Stephen
United KingdomBit noisy from the A12.
Pleasant enough place.
Stayed in August 2021
Reviewed: 18 September 2021
Patricia
United KingdomTerrible signage for the hotel. It took us ages to find the hotel even with sat nav and we weren't the only ones.
We could not fault the hotel itself. The food was good and all the staff were friendly and helpful.
Stayed in September 2021
Reviewed: 18 September 2021
Holly
United KingdomThe bed being on wheels that didn’t lock
Loved the shower, great size. Lots of shelf’s, powerful shower and lovely modern tiling
Stayed in September 2021
Reviewed: 17 September 2021
Yvonne
United KingdomHard to find
Clean
Stayed in September 2021
Reviewed: 16 September 2021
Michele
United KingdomThe room was too warm for me personally and the air conditioner was noisy and didn't cool the room down very quickly!! Breakfast was ok but there could have been more tables to cater for babies, toddlers and young children!! There was only a shower in the room, I didn't realise you had to ask for a room with a bath!!!
The hotel appearance was welcoming and clean with plenty of parking. The room was clean and tidy and a cot was delivered by very friendly and helpful staff. The ironing room was good and kept hot irons out of the room.
Stayed in September 2021
Reviewed: 16 September 2021
Ian
United Kingdomthe beds and sofabed were not comfy, we all had poor sleep whilst there, pillows flat and quilt thin but this did not spoil our time there
hotel is good value for money staff all very helpful good choice for breakfast the hotel is good value for money
Stayed in August 2021
Reviewed: 16 September 2021
Ping
United Kingdomroom bed
Stayed in September 2021
Reviewed: 15 September 2021
Ray
United KingdomCatering. Particularly concerned at the lack of attention to tables left dirty after previous user left. No attempt to clean or sanitise or even to remove plates and cutlery etc. From dining area. One staff member working her socks off not sufficient in current circumstances. Given the Covid concern I was not impressed. Didn't bother with breakfast as too crowded with hygiene concerns. My room was clean enough but had a door to an adjoining room. Very noisy neighbours at 0230 hrs not appreciated.
Good location for my needs.
Stayed in September 2021
Reviewed: 14 September 2021
Graham
United KingdomThe hotel was quite a long way from Colechester, thank goodness we had a sat nav.
The breakfast was very good the bed very comfortable.
Stayed in September 2021
Reviewed: 13 September 2021
Geoff
United KingdomBreakfast was poor
Hotel was to the normal Holiday inn Express standard.
Stayed in September 2021
Reviewed: 13 September 2021
Peter
United KingdomBedroom was affected by traffic noise.
Breakfast exceeded expectations in variety and quantity.
Stayed in September 2021
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